OUR COMMITMENT TO PRIVACY

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please refrain from using our services or accessing our platform.

We collect various types of personal information, including but not limited to the following:

• Personal Information: Information you provide to us, such as your name, email address, phone number, and other contact details when registering for an account or contacting us.
• Transactional Information: Data related to your transactions, such as purchases, sales, and financial activity.
• Technical Data: Information such as your IP address, browser type, and device used to access our platform.

The reasons for collecting this information will be made clear at the point we ask you to provide it. If you contact us directly, we may also receive additional information such as the content of your communication, attachments, and other information you provide.

We use the information we collect for several purposes, including but not limited to:

• Operating and maintaining our platform and services
• Enhancing, personalizing, and expanding our platform
• Analyzing and understanding how you interact with our platform
• Developing new products, services, and features
• Communicating with you for customer support, updates, and marketing purposes
• Sending relevant emails and promotional material
• Preventing fraud and protecting the security of your account

Sancus Africa follows a standard procedure of using log files. These files log visitors when they visit websites and are a common practice among hosting companies. The data collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information and is used for analyzing trends, administering the site, tracking user's movement on the website, and gathering demographic information.

Sancus Africa may work with third-party advertisers who may use cookies, JavaScript, or Web Beacons in their advertisements or links. These technologies are used to measure the effectiveness of their advertising campaigns and to personalize the content you see on our platform and other websites. Note that Sancus Africa does not have access to or control over the cookies that are used by third-party advertisers. You are encouraged to review the privacy policies of these third-party ad servers for more information. You may also choose to disable cookies through your browser settings.

This Privacy Policy only applies to Sancus Africa. It does not apply to other websites or third party services that we may link to or interact with. We encourage you to consult the respective privacy policies of any third-party websites or services.

Under Nigeria's Nigeria Data Protection Regulation (NDPR), consumers have certain rights regarding their personal data, including:

• Right to Access: You have the right to request information about the personal data we have collected about you, including the categories of data and specific details we hold.
• Right to Deletion: You have the right to request that we delete the personal data we have collected about you, under certain conditions.
• Right to Restrict Processing: You have the right to request restrictions on how we process your personal data, under certain conditions.
• Right to Object: You have the right to object to the processing of your personal data, if you believe our processing is unlawful or if you believe that it is not in accordance with your privacy preferences.

If you wish to exercise any of these rights or need more information, please contact us at reg@sancus.africa. We will respond to your request within 30 days, in line with the NDPR requirements.

As a user of our services, you are entitled to the following data protection rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal data, under certain conditions.
• Right to Restrict Processing: You can request restrictions on how we process your data, under certain conditions.
• Right to Object to Processing: You can object to how we process your data, under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you.

We aim to respond to any of these requests within one month. Please contact us if you wish to exercise any of these rights.

Protecting the privacy of children is a priority. Sancus Africa does not knowingly collect any personal information from children under the age of 18. If you believe that a child has provided us with personal information, please contact us immediately, and we will make our best efforts to remove such information from our records.

When you choose to delete your Sancus Africa account, we prioritize your data privacy and will ensure that your personal information is removed from our systems. Once your data is deleted, it will be permanently erased from our databases and backups, following our data deletion procedures.
We do not retain any copies of your personal information after account deletion unless required by law or for fulfilling legal obligations.

If you wish to re-register with Sancus Africa after deleting your account, you must do so as a new user. We will not allow the reuse of personal information that was previously deleted. This ensures that we respect your privacy and the choices you make regarding your data.

Sancus Africa employs reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, we cannot guarantee the absolute security of your data. You are encouraged to take your own precautions, such as using strong passwords and enabling two-factor authentication to safeguard your account.

Sancus Africa reserves the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our platform. We encourage you to regularly review this page to stay informed about how we are protecting your privacy.

If you have any questions or concerns regarding our privacy practices, please contact us:

• Email:reg@sancus.africa